EMAIL OPTIONS

As you know, we are a low-cost service. Therefore our Basic Hosting Accounts don't include email services because most of our members use their ISP email. However, we do offer the following optional email upgrades:

1. Email Forwarding; or
2. POP Mailbox.

If you didn't order these options when your ordered your hosting account, you can upgrade at any time using this Order Form.

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How do I use Email Forwarding?

Our Email Forwarding upgrade redirects all mail sent to your domain (anything@yourdomain.com) to any other email box you choose, such as your ISP mailbox.

If you have ordered this upgrade, there's nothing more you need to do - this will have been set up for you automatically and all email to your domain will be forwarded to the Destination Email Address you have chosen. 

You can change the Destination Email Address at any time by sending us a request, including your Domain Name and Invoice Number or Password for security verification. Click here to do this.

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How do I use my POP Mailbox?

Our POP Mailbox upgrade gives you one catch all email POP mailbox for your domain. All mail sent to your domain (anything@yourdomain.com) will be sent to this Mailbox.

If you have ordered this upgrade, your SMTP/POP3 mail server is mail.yourdomain.com. Use your username and password to receive mail from this Mailbox.

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1. Open Outlook Express.
2. Select tools/account.
3. Click on the 'Add' tab and choose 'Mail...'
   The first entry will be your display name, or the name people will see as the sender of the email.
4. Hit OK or Continue.
   Make sure the box which says 'I already have an email account..." is checked.
5. Put yourname@yourdomain.com (the email address you want to use) in the text box.
6. Hit ok or continue.
7. Enter the Incoming and Outgoing mail servers into the box. Your current ISP mailserver is the SMTP (sending) mailserver and mail.yourdomain.com is the POP (receiving) mailserver.
8. Your incoming mail server is a POP3 server. This is usually correct by default.
9. Hit ok or continue.
10. Enter your user name and password.
    Do not check the box below dealing with SPA.
11. Hit Continue or OK.
12. Hit finish, and your account should be set up.

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How do I send mail with my POP Mailbox?

Most ISP’s don’t allow their customers to send through outside mailservers such as ours. Therefore we recommend that our Members send email through their ISP and only use their BudgethostingWeb Mailbox to receive emails from their domain name.

When sending through your ISP, it is easy to make it look like the email is coming from your domain name. The "From" and "Reply To" addresses are actually set by your email software, not the sending server or POP Mailbox. To set this up in Outlook or Outlook Express, go to the menu then:
(click Tools > Accounts > Select your mail account > Properties > then change the Email and Reply addresses to anyaddressyouwant@yourdomain.com)
The "From" address will then be shown to your recipients as anyaddressyouwant@yourdomain.com.

However, if your ISP is one of the few that does allow their customers to send through outside mailservers and you want to send mail through your BudgetHostingWeb Mailbox, we need to add you as an authorized sender.  This is because our mailservers are set up to stop Spammers using them to relay bulk email. To do this, they will only accept mail from authorized senders.

If you try to send mail through your BudgetHostingWeb Mailbox, but find you can't, we need your current IP address to fix the problem. You can get your IP address by clicking here. Once you have your IP address, simply click here to send it to us and we'll set it up for you.

If you want a more detailed explanation about how this authorization works, please read on.

Most ISP's only use one network, so we authorize your network when you order your hosting account or Mailbox. For example, if your current IP address is 206.168.98.225, we authorize the network 206.168, which will allow access from any IP address on that network, such as 206.168.000.000, 206.168.000.001 and so on. However, if you use a national ISP or move around a lot, we also need to add the other possible networks, for example 206.169, 206.170 etc. 

Also, if you change ISP's, we need to add your new network to the list of authorized senders.

We understand that this is occasionally a nuisance, but it is far less of a nuisance than allowing Spammers to jeopardize our network (and we all hate SPAM!) 

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